Soul Fest

Terms of service

Last updated: September 30, 2025

Welcome to SoulFest! These Terms of Service (“Terms”) govern your use of our website soulfest.pk and participation in our events, ticketing, and related services. By accessing or using our website or services, you agree to these Terms. If you do not agree, please do not use our services.

1. Eligibility

  • You must be at least 18 years old or the legal age of majority in your jurisdiction to use our services.

  • By using our website, you represent that you meet this requirement.

2. Use of Our Services

  • You agree to use our website and services only for lawful purposes.

  • You may not use our services in a way that:

    • Violates applicable laws or regulations

    • Infringes on the rights of others

    • Harms or attempts to harm others, including minors

    • Interferes with or disrupts the security of our systems

3. Ticket Purchases and Payments

  • All ticket purchases are subject to availability.

  • Prices may change without prior notice.

  • Payment must be made in full at the time of purchase.

  • By providing payment details, you confirm that you are authorized to use the payment method.

4. Refunds and Cancellations

  • Tickets are generally non-refundable unless the event is canceled by SoulFest.

  • If an event is canceled, we will notify ticket holders and provide refund or rescheduling options.

  • We are not responsible for any travel, accommodation, or other expenses incurred.

5. Event Entry and Conduct

  • Admission may require a valid ticket and ID.

  • SoulFest reserves the right to refuse entry or remove individuals for disruptive, unsafe, or unlawful behavior.

  • You agree to follow event rules and the instructions of staff and security.

6. Intellectual Property

  • All content on soulfest.pk, including text, graphics, logos, images, and software, is the property of SoulFest or its licensors.

  • You may not copy, reproduce, distribute, or create derivative works without prior written consent.

7. Third-Party Services

  • Our website may link to third-party websites or use third-party services (e.g., payment processors, social media).

  • SoulFest is not responsible for the content, policies, or practices of third-party services.

8. Disclaimer of Warranties

  • Our services are provided “as is” and “as available.”

  • We do not guarantee that our website or services will always be error-free, secure, or uninterrupted.

  • We disclaim all warranties to the fullest extent permitted by law.

9. Limitation of Liability

  • SoulFest and its affiliates shall not be liable for:

    • Any indirect, incidental, or consequential damages

    • Loss of data, revenue, or profits

    • Issues beyond our reasonable control, such as internet failures or event cancellations due to force majeure

10. Indemnification

You agree to indemnify and hold harmless SoulFest, its directors, employees, and partners from any claims, damages, or expenses arising from your:

  • Use of our services

  • Violation of these Terms

  • Infringement of any rights of another person or entity

11. Changes to Terms

We may update these Terms from time to time. Changes will be effective when posted on this page, with the “Last updated” date revised. Continued use of our services means you accept the updated Terms.

12. Governing Law

These Terms are governed by and construed under the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts in Lahore, Pakistan.